Frequently Asked Questions
Everything you need to know about shopping with Newport County Store
What are your standard shipping times?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
Are your sports jerseys officially licensed?
Yes, all products sold at Newport County Store are 100% authentic and officially licensed by the respective leagues and clubs.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
Do you offer group discounts for local sports teams?
Yes, we provide bulk pricing for local clubs and organizations. Please contact our sales team via the 'Bulk Orders' page for a customized quote.